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Microsoft gave 100,000 people AI. The work did not change.

Microsoft gave 100,000 people AI. The work did not change.

Microsoft gave 100,000 people AI. The work did not change.Craig Linton
Published on: 09/24/2026

Microsoft gave 100,000 staff AI and the work did not change. What its 100+ AI projects teach charities: fix the process first, start with managers.

AI for charitiesAI transformationMicrosoft Copilotcharity fundraisingprocess improvementchange management
The AI model is the cheap part

The AI model is the cheap part

The AI model is the cheap partCraig Linton
Published on: 09/17/2026

Nine lines on AI for charities, borrowed from an engineer. Why the AI tool is the cheap part, and the process, rules, checks and people around it are where the value sits.

AIAI for charitiesstrategy

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